Friday, July 31, 2009
For a list of the best, see Multichannel Merchant magazine.
Technical (framework) changes include:
- Integrated hibernate search for indexing and searching data. We will be developing a user interface for search next.
- Replaced AspectJ with AspectWerkz as the library to support Aspect Oriented Programming (AOP)
- Upgraded to the new version of Jasper reports, so that it is now compatible with the new version of iReport (3.5.2) as well.
- Incorporate customer and sales analysis reports from opentaps analytics back into opentaps, accessible under opentaps CRM. In the future, opentaps analytics will work as a stand-alone application, or as a part of opentaps
Application changes include:
- New splash page.
- Converted invoices, orders, and quote PDF's to Jasper reports. These documents can now also be e-mailed with our Ajax browser email.
- Financial reports have been migrated to Jasper reports as well. This means trial balances, income statements, balance sheets, etc. can now be exported to PDF and Excel.
- New screens for creating and managing quotes.
- New screens for creating purchase orders.
- New Google Web Toolkit (GWT) grid for entering both invoices and orders.
- Support for keyboard shortcuts. For example, you can now configure keystrokes to perform tasks in opentaps, such as "F2" to create a new order.
- Supports calculating encumbrances from outstanding purchase orders, so you can use it as a budgeting tool.
Thursday, July 30, 2009
At a per-tag price of about $5 for the bokode, however, it will still need huge volumes to become practical.
Click HERE for MIT's own report on the Bokode (PDF format).
Tuesday, July 28, 2009
"Outsourcing Center studied the findings around relationship disappointments among the buyers in the relationships nominated for the 2009 Outsourcing Excellence Awards. Our study asked buyers about their 'biggest disappointment' in the relationship. Though many buyers stated they had no disappointments or only small disappointments from time to time, 36 referred to factors that did, or could, lead to significant issues for both parties."
Click HERE for more details.
Monday, July 27, 2009
Sunday, July 26, 2009
During this two-day information-packed summit, B2B marketing and advertising professionals will share real-world examples of Social Commerce strategies and tactics that have driven sales lift, increased customer loyalty, and produced actionable metrics and measurable ROI.
Find Out More...
Joan Herbig, chief executive officer, ControlScan has renewed her position on the Risk and Fraud Committee and Heather Varian Foster, vice president, marketing, ControlScan has joined the Education Committee.
"We are looking forward to our continued involvement with the Electronic Transactions Association," said Herbig. "Our goal is to provide the tools and educational programs necessary to help ETA members and the broader industry reduce risk, especially related to PCI compliance and its impact on small merchants."
ETA's Risk and Fraud Committee monitors risk, fraud and compliance-related issues in the industry and recommends related best practices and other risk mitigation strategies. The committee may also be called upon to assist with ETA's outreach efforts to other organizations involved in risk and fraud management (e.g., national/state law enforcement agencies). ETA's Education Committee is responsible for identifying, developing, and reviewing program content for seminars, training sessions, workshops, and ETA University curriculum. In addition, the committee recommends delivery methods (e.g. live, distance, audio, etc.) for all educational forums, including the University.
Friday, July 24, 2009
“Until now, developer innovation has been stifled by the barriers payment systems impose,” said Scott Thompson, president of PayPal, in a statement. “With an open platform, we're solving fundamental challenges people face when trying to pay or get paid and giving people the tools to create new business models for their innovations.”
TechCruch reports that the payments API, which will be called Adaptive Payments, will officially open up to developers in November but will be accepting beta testers until then.
Very similar to Amazon’s Flexible Payments Service (FPS), the Adaptive Payments API handles payments between a sender of a payment and one or more receivers of the payment. Adaptive Payments allows almost the same functionality as FPS. The new API lets developers become a payment aggregator, which is currently against PayPal’s Terms of Service. Amazon’s FPS also lets developers aggregate payments. Moreover, Paypal’s Adaptive Payments has built in micropayments support, another feature of FPS. PayPal says that they think they can be a viable micropayments vehicle, but won’t reveal more information about what the support entails.
TechCrunch also reports that Adaptive Payments will offer “Parallel Payments,” which would let a sender send a single payment to multiple receivers. For example, this might be used with a shopping cart that lets a buyer pay for items from several merchants with one payment. The shopping cart would allocate the payment to the merchants who actually provided the items. PayPal would then deduct money from the sender’s account and deposits it in the receivers’ accounts.
Michael Ivey, founder and CEO of TwitPay, a way to send money over Twitter, is using PayPal’s Adaptive Payments API. Off of TwitPay’s payments platform, you can pay multiple recipients in one PayPal transaction.
Wednesday, July 22, 2009
As part of the Buy Anywhere, Fulfill Anywhere Commerce platform, Eileen Fisher will implement Escalate Retail’s eCommerce, Contact Center, Order Manager, and Fulfillment Manager modules to enhance the customer experience and drive additional revenue.
Escalate Retail’s consulting partner, Acquity Group, will provide Eileen Fisher with front-end implementation and hosting services.
Tuesday, July 21, 2009
In these difficult economic times, the 20th Anniversary DRF will be offering manty sessions geared toward real-time options for streamlining your processing, which can result in savings for your company.
Back by popular demand is Anita Boomstein from Hughes Hubbard & Reed LLP, to give us her updated “Tips for Merchants” regarding the newest legal issues.
From Monday August 10th to Wednesday August 12th, 2009 at the Tampa Marriott Waterside Hotel and Marina -- click HERE to register.
Tuesday, July 14, 2009
With non-compliant businesses already facing steep financial penalties, as well as risks of not being able to accept credit cards and lawsuits (almost sure to follow any data security breach), non-compliance with PCI DSS would seem sufficiently punitive already. But with states like Nevada making law of PCI DSS, PCI compliance will certainly take on a new level of visibility and, perhaps, controversy.
Nevada’s law will actually serve to shield PCI compliant businesses from additional liability should a data security breach occur and litigation ensue. Nevada’s new law will provide relief for Nevada businesses (at least those that accept or process credit card payments) by protecting compliant companies from potentially bankrupting lawsuits.
The company has also completed the purchase of search engine marketing firm MerchEngines.
Deluxe expects to incorporate Aplus.net into its Hostopia unit which it acquired last June.
Upon closing, this purchase will bring more than 80,000 small business subscribers of shared Web hosting, hosted e-commerce stores, managed e-mail services, domains and other Web site management applications, according to Deluxe.
MerchEngines' systems aim to help small businesses acquire new customers by generating visitors to their Web sites.
The Aplus.net transaction is expected to close by the end of July. The MerchEngines deal closed on July 8.
See also Don's Daily DM site, which is not bad as a Home Page....
iCongo's built-in marketing and cross-selling resources are meant to help brands like Next Day Pets build a more fruitful relationship with customers by integrating marketing campaigns and driving traffic with advanced SEO techniques.
Monday, July 13, 2009
In the U.S. overall, participation jumped 19 percent year-over-year, with the most significant increase exhibited by Millennials, or Generation Y (people between 18 and 25 years of age), among whom the level of participation spiked by nearly 32 percent.
This past June, Colloquy released its 2009 Loyalty Census, which reported that membership in loyalty programs rose to 1.8 billion, up from 1.3 billion in 2007. The average U.S. household is a member of 14.1 loyalty programs, according to the report, but actively participates in only 6.2 of them. A year ago, the average household was a member in 12 programs, and actively participated in 4.7.
Millennials exhibited the largest jump in rewards-program participation on a percentage basis, with a 32 percent increase in their rate of participation. Even so, Millennials' rate of participation (57.9 percent) remains relatively low; the only segment in Colloquy's study to participate at a lower rate were emerging Hispanics (47 percent, up from 41.4 percent in 2007).
Still, these two groups indicate the highest rate of interest in enrolling with new loyalty programs -- 27.4 percent of Millennials and 28.3 percent of emerging Hispanics -- in order to earn more value. Again, the economic climate may have had a direct impact on results: 46.4 percent of Millennials and 39.8 percent of emerging Hispanics claim that loyalty programs have become "more important" because of the recession.
Sunday, July 12, 2009
Cuomo charges that between April and June this year, Tagged sent millions of misleading e-mails to recipients stating that Tagged members had posted private photos online for their friends to view. In reality, the photos did not exist and the email was not from their friends. When the recipients tried to access the photos, they were required to become a new member of Tagged. The company would then gain access to their e-mail contacts and send more bogus invitations.
"This company stole the address books and identities of millions of people," said Attorney General Cuomo. "Consumers had their privacy invaded and were forced into the embarrassing position of having to apologize to all their e-mail contacts for Tagged's unethical - and illegal - behavior."
I actually received one of these e-mails, thought it odd I had to register, did not do so, contacted the sender, and was told it was a scam, as I had suspected.
Wednesday, July 08, 2009
Tuesday, July 07, 2009
"The governors acted after such major online retailers as Amazon.com Inc., Blue Nile Inc. and Overstock.com Inc. began this week cutting off affiliates in states that adopted laws requiring collection of sales taxes by e-retailers with affiliates in those states."
Overstock CEO/Chairman Patrick Byrne points out that in New York, where Overstock has stopped working with affiliates because of a similar law in that state, affiliates represent about 1% of Overstock’s business and about 0.05% of its net profit there. But because New York represents about 10% of Overstock’s overall sales, it doesn’t make economic sense to maintain its affiliate relationships there, he says. “It comes down to, do we start charging sales tax on 10% of our business or give up 0.05% of our profit?” he says. “Even setting aside the additional costs of collecting and remitting sales tax, the economic effect is so horrible, it’s better to give up affiliate sales.”
Click HERE for more details.
Monday, July 06, 2009
“I have long argued that Congress or the Federal Trade Commission should prohibit companies from using SSNs as a means to verify identity,” Daniel J. Solove, professor of law at George Washington University Law School, wrote in an e-mail. “Merely protecting against their disclosure is insufficient since [the Carnegie Mellon scientists] demonstrate that they can readily be predicted.”
As a first step, the researchers suggest that the Social Security Administration start randomizing the assignment of SSNs.
“It can buy us more time, but it isn’t going to change the underlying problem,” one of the researchers said. “These numbers are supposed to be secret, but your bank has it, your insurance company has it, even your doctor has it. As long as we rely on numbers that are used as both identifiers and authenticators, then we have a system that remains insecure.”
Click HERE for further details.
Thursday, July 02, 2009
PopularMedia helps marketers leverage the viral nature of email and social networks in a way that is both trackable and measureable. The acquisition will allow StrongMail to provide integrated e-mail and social network campaigns.
"StrongMail's acquisition of PopularMedia puts the marketer in a powerful position to fully leverage the potential of social media in a way that is both measureable and fully integrated with their email marketing programs," said Sam Cece, CEO of StrongMail Systems, in a statement quoted by Direct.
Cece continued, "By enabling marketers to create viral campaigns that they can monitor and optimize based on response rates, StrongMail is going way beyond the simple 'share to social' functionality that is offered today by most email service providers."
"With the symbiotic relationship between email and social media allowing each to fuel the other, PopularMedia's solutions are a natural fit for StrongMail's customers, and we are happy to be joining their talented team," said Jim Calhoun, CEO of PopularMedia, in a statement.
Wednesday, July 01, 2009
"RedPrairie's Warehouse Management solution has been critical to our success for over five years," says Dennis Roehrborn, VP of Logistics at Sargento Foods. "By upgrading the solution in our Plymouth, Wis. distribution center, and satellite plants in Kiel and Hilbert, we are better equipped to exceed customer expectations for accurate order fulfillment and on-time delivery. With the support of RedPrairie's project team, we were able to complete the upgrade with minimal downtime and disruption. Moreover, the implementation was a success, exceeding our target goal for productivity within the Plymouth distribution center."
RedPrairie's Warehouse Management solution is expected to offer a series of functionality specifically tailored to the food and beverage industry, including superior product rotation; freshness, date and lot controls; catch weight; and variable aging support.
“Following a deliberative process, RILA and NRF have ended discussions aimed at merging the two organizations. NRF and RILA will devote all resources to continuing the work they are each doing to address the serious issues that America’s consumers and retailers are facing in today’s economic environment,” said the two boards of directors in a joint statement.
The Hut Group operates the entertainment site, and Party Delights handles the party site; both have independent checkout processes, though they are scheduled to be merged by autumn.