Thursday, October 29, 2009
"Dave spent much of his time running the PCI Knowledge Base, which he launched after a distinguished career as a Gartner analyst. I personally had the pleasure of working with Dave on many projects, panels and podcasts and found his keen observations and sense of humor to be most rare. He called his shots honestly but went out of his way to be kind. Dave’s column was an instant hit with subscribers, as it gave him a forum for his observations and for his wry take on life. We’ll miss him without limit and the industry has lost one of its brightest voices."
PayPhrase works by allowing users to choose their own phrase along with a PIN and then set up their shipping information, which is stored at Amazon.
Amazon customers can use PayPhrase to make purchases at any websites that offers Checkout by Amazon, such as DNKY, Patagonia, Buy.com and J&R Electronics.
Amazon says PayPhrase shortens the online shopping process by not requiring customers to share sensitive payment information with multiple websites. Customers can type their PayPhrase into a button on the product page, and click to preview the total cost of the order, including shipping and tax.
Customers can skip steps such as "Add to cart," "Proceed to checkout," by using their PayPhrase information.
"PayPhrase solves the headache of trying to keep track of all the different usernames and passwords people use to shop on various sites across the web. With PayPhrase all you need is one phrase and one PIN to pay online," said Matt Williams, General Manager, Amazon PayPhrase (Matt's PayPhrase is "good to go").
"We think customers will enjoy the simplicity that Amazon PayPhrase offers, and we hope they'll have some fun choosing their own personal phrases," says Williams.
Merchants can accept PayPhrase orders by using Checkout by Amazon, which automatically supports PayPhrase. Parents can use PayPhrase to set up an online allowance for their kids and approve each order via e-mail, mobile phone or text alerts.
Tuesday, October 27, 2009
When a customer is faced with an out-of-stock product, Sterling Always in Stock enables the sales associate or call center agent to find the desired item in the retailer’s network and the customer to choose a satisfying fulfillment method.
Sterling Always in Stock is a preconfigured solution that combines modules from Sterling Multi-Channel Selling and Sterling Multi-Channel Fulfillment with an easy-to-use interface for sales associates and call center agents to optimize the entire “save-the-sale” business process. The solution utilizes a special order process that also can accommodate "endless aisle" items. Once the transaction is complete, Sterling Always in Stock automatically triggers fulfillment from the designated location and provides complete order status visibility for the customer and the sales associate.
Note: this is a rebranding of a concept that Sterling introduced in February of last year. See this on the "Endless Aisle," a concept introduced by neXpansion almost 10 years ago.
Monday, October 26, 2009
As a member of the PCI Security Standards Council, Sanderson has access to the latest payment card security standards, is able to provide feedback on the standards and is part of a growing community that now includes more than 500 organizations. In an era of increasingly sophisticated attacks on systems, adherence to the PCI DSS is the best protection against data criminals. By joining the Council as a Participating Organization, Sanderson are adding their voice, and therefore the voice of their customers to the protection process.
Bob Russo, General Manager of the PCI Security Standards Council commented: “The PCI Security Standards Council is committed to helping everyone involved in the payment chain protect consumer payment data. By joining the Council, Sanderson is playing an active part in this important end goal.”
Sunday, October 25, 2009
Through the site’s “walk-in” payment option consumers can purchase items online from 840 different eCommerce sites, then pay for their purchases in cash at one of Ebillme’s payment locations. Once payment is confirmed, the merchant is notified, and the product is sent.
Sears.com, Kmart.com, and Kenmore.com are recent additions to the eBillme family.
If this service catches on, more online retailers may have to rethink the types of payment options that they offer their customers, and expand these options accordingly.
While paying in cash for online purchases may allow customers to take advantage of special online deals, critics also point out that it may also be time-consuming and confusing for some “cash only” customers who are, according to eBillme CEO Marwan Forzley, primarily seniors or recent immigrants without access to banking.
Saturday, October 24, 2009
Thursday, October 22, 2009
"We are excited about our new partnership with Webtrends as our Web analytics vendor. Webtrends, with its flexible architecture, allows us to integrate Web analytics into our business processes instead of having to build our business processes around a tool. This is the best fit for our analytics strategy," said Mark Thompson, Cabela's Director of E-commerce. "Researching online consumer behavior allows us to make good decisions across all channels with open access to all of our Web data, integrated with the rest of our enterprise data. Webtrends truly understands this and has built a culture to foster it."
Monday, October 19, 2009
3EX.NET enables users to trade via multiple channels with a single comprehensive application available as a boxed set and pre-configured solution. The set includes:
BASE— Contains everything you will need to build and run a content-managed information-only website. Ideal for Companies building product/service/brand awareness and capturing sales enquiries, with prices starting from £100 per month.
LITE— Designed for entrepreneurial businesses looking to take their eCommerce offer to the next stage, LITE provides a comprehensive shopping cart and range of Website tools to take your business to the next level, available from as little as £250 per month.
PRO— A solution for companies demanding a truly integrated front-end and back-office platform. With the PRO product you get everything that 3EX.NET (our back-office solution) has to offer, from Plugins and Payments to CRM and Financials, starting from £500 per month.
CUSTOM— For those looking for a customized website solution. The CUSTOM package selects appropriate modules and functionality from the 3EX.NET suite to meet your requirements, with a tailormade commercial package.
Lee Gregson, Managing Director of Exact Abacus comments: “Exact Abacus has been providing leading edge software solutions for mail order, distribution, fulfilment and ecommerce companies for over 25 years. Our new 3EX.NET range enables us to offer our product to a much wider marketplace, from startup companies capturing sales enquiries, through to bespoke website solutions with integrated backoffice. Whatever your requirement, there is a 3EX.NET solution to suit your needs and budget.”
If you are still uncertain about how to manange PCI Compliance, I strongly urge you to read this brief but very detailed and informative run-down of how to do it right.
In selecting Elucid, S.E.Marshall hope to gain wide-reaching benefits, from sophisticated warehouse management functionality controlling pick/pack/despatch and back order operations, underpinned by a greater visibility of stock control across their three primary product brands, to strong database management.
Martin Harvey, Managing Director, S.E.Marshall & Co Ltd said "it was essential our chosen supplier has proven capabilities of delivering complex solutions, which is why we have selected Sanderson.”
Saturday, October 17, 2009
Hosted Payment Page with Patent-Pending HTML CLONE™ Technology
CRE Secure's Hosted Payment Page is a PCI-compliant service that presents itself in the normal checkout process to provide a smooth and familiar experience to customers for payment collection. Unlike traditional services that redirect customers off-site for payment, CRE Secure's patent-pending HTML CLONE technology calls on the merchant's shopping cart or website CSS to provide an exact replica of the merchant environment to ensure a seamless checkout experience for the user, including access to all links and live navigation of the merchant site.
Thursday, October 15, 2009
The module will allow Pod1 clients and any other retailer who wants to work with Sage Pay to use the Sage Pay Server solution, which serves all payment pages from Sage Pay’s server to assure PCI-DSS data security.
Wednesday, October 14, 2009
- 3rd Party Order Fulfilment & Contact Centre Services: CITIPOST
- Catalogue & Promotional Print Production: EC2I
- Catalogue Creative & Design Services: TA DESIGN
- Delivery Services: ONEPOST
- IT Platforms inc SAAS: MAGINUS
- Website & Digital Development Services: MAGINUS
- Most Innovative Solution Online Customer Engagement: YUDU
- Most Innovative Cost Saving Solution Off-Line Customer Facing: ABACUS DIRECT and GARNETT DICKINSON PRINT (Joint Winners)
The revamped LaPerla.com features a branded eCommerce storefront supporting 26 countries, six languages and three currencies. The site highlights the breadth of La Perla’s products with an easy-to-use navigation that enables customers to find and buy exactly what they want quickly and easily. For example, customers can locate merchandise available in their size without having to click on every category or collection. In addition, oversized product images with multiple views and a rich zoom help convey the details and artisanship that goes into the creation and construction of La Perla products.
La Perla will also showcase new offerings on the site, such as a bridal line, and will introduce its line of men’s products in the U.S., a highly popular line for the company in Europe. Beyond eCommerce, the site will enable customers to engage with the La Perla brand and to learn about the company’s rich history in intimates.